Privacy Policy

Our Privacy Commitment

Nami AI is designed with privacy as a fundamental right, especially important for neurodivergent users who may have additional privacy concerns about their cognitive patterns and support needs.

Information We Collect

Account Information

• Email address and basic profile information (via Clerk authentication)
• Your chosen communication preferences and UI settings
• Onboarding responses to personalize your experience

Usage Data

• Conversations with the AI (stored securely and anonymized for analytics)
• Feature usage patterns to improve accessibility
• Performance metrics to ensure reliable service

Memory Cards

• Information you choose to save in your external memory system
• This data belongs to you and can be deleted at any time

How We Use Your Information

• Personalization: Adapting the AI interface to your cognitive needs
• Support: Providing crisis support and cognitive assistance
• Improvement: Anonymized analytics to improve neurodivergent features
• Safety: Ensuring the AI provides appropriate support and resources

Data Protection

Security Measures

• End-to-end encryption for sensitive data
• Regular security audits and updates
• Limited access controls for our team
• Secure cloud infrastructure with enterprise-grade protection

Data Retention

• Memory cards: Retained until you choose to delete them
• Conversations: Archived after 90 days, anonymized for research
• Account data: Retained while your account is active

Your Rights

• Access: View all data we have about you
• Correction: Update or correct your information
• Deletion: Request complete removal of your data
• Portability: Export your memory cards and preferences
• Opt-out: Disable analytics or certain features

Third-Party Services

We use carefully selected services that share our privacy commitments:

• Clerk: Authentication and user management
• Supabase: Secure database hosting
• PostHog: Privacy-first analytics (with your consent)
• AI Providers: Anthropic/OpenAI for AI responses (data not stored by them)

Neurodivergent-Specific Considerations

• We never share cognitive assessment data with third parties
• Crisis support interactions are handled with extra privacy protection
• Memory assistance data is encrypted and never used for advertising
• You can request accommodations for how we handle your data

Contact Us

For privacy questions or to exercise your rights, contact us at privacy@nami-ai.com

We'll respond within 30 days and can provide accommodations for different communication preferences.

Changes to This Policy

We'll notify you of significant changes via email and through the app. You can always find the current version at this page.